ADFS Integration for AD Authentication.
1. create self signed certificate if no valid certificate is present currently using the powershell command ” New-SelfSignedCertificate “ New-SelfSignedCertificate -CertStoreLocation -DnsName -Verbose....
Important Information
Last updated: Mar 25, 2026
What is the Maximum number of supported wireless clients for Ray APs
What is the maximum number of supported wireless clients on Ray Wi-Fi Access Points? Frequently Asked Question! In...
Last updated: Mar 18, 2026
RMA_INDICATION
RMA FOR APN DEVICE Important steps to check apn device functional or not. Light indication given on APN Device. ...
Last updated: Mar 18, 2026
How to Raise ticket or book the complaint.
WELCOME TO RAY SUPPORT. How to raise a TICKET or booked the complaint online. First you have to open url support.ray.life. ...
Last updated: Mar 18, 2026
Regenerating Certificate
Every Ray Appliance uses a 256 bit encrypted certificate to communicate with the Ray Platform on the cloud. A valid certificate ensures highest level...
Last updated: Mar 18, 2026
Services status when power,Ray Cloud or Internet connectivity is down
For the first time setup and services establishment, all the mentioned factors are necessary. After configuration pushed to the AP if any of the...
Last updated: Mar 18, 2026
What if I am not able to connect my local printer or other devices via Ray wifi?
We have a default “Client Isolation” option enabled for security purpose to isolate wi-fi clients connected through the same Ray AP ssid and the...
Last updated: Mar 18, 2026
What if my cloud subscription expires?
Your Essential / Premium Support has expired. You can order the same through your IT Reseller or contact us to put you in touch...
Last updated: Mar 18, 2026
Wi-Fi Monetization facilities
TABLE OF CONTENTS Wi-Fi Monetization facilities 1) Data analytics: 2) Survey based monetization: 3) Ad based monetization: 4) Premium Access...
Last updated: Mar 18, 2026
What Are the Troubleshooting Steps we Need to Take if AP is not coming online?
If your Firs time AP setup is not successful and if your AP is not coming online, you can go through these troubleshooting document...
Last updated: Mar 18, 2026