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Knowledge Base
Getting Started
Setup and Basic Configs
53
How to configure Time Policy
How to create new DNS filtering Policy
How to create application filtering policy
How to create Device Policy.
Understand Network Interfaces
Creating Web-filtering Policy
Move Device From one Cluster to Another Cluster
First time adding Ray device from Scratch
How to change the Tx Power in Radio Profile
Account creation on Cloud.ray.life using decvice mac and serial number
Account and License Management
6
Steps to View Device License Details
Create readonly user for your cluster
Ray Support Portal – Change login Password or Credentials
Change Ray Cloud Controller Password
Reset/Recover Ray Cloud Portal Account
Setup 2FA for your Ray Cloud Portal for login
Ray One
17
Introduction: Ray Cluster and Child Cluster
Introduction to the Ray Controller
Configuring Wireless Roaming:
Introduction to Insight (Beta)
Introduction to Schedule tasks
Introduction to Audit logs
Introduction to Settings
Introduction to Jobs
Introduction to Profile
Introduction to Dashboard
POC Documents by Suppport Team
2
Device Pre‑Dispatch Testing & Validation
I-ON POC Document
Advanced Configurations
Ray Access Points
17
Introduction: Ray Cluster and Child Cluster
Introduction to the Ray Controller
Configuring Wireless Roaming:
Introduction to Insight (Beta)
Introduction to Schedule tasks
Introduction to Audit logs
Introduction to Settings
Introduction to Jobs
Introduction to Profile
Introduction to Dashboard
Ray Switches
5
RAY RSL2-A-24X AGGREGATION SWITCH SPEED-DUPLEX CONFIG
Ray Switch Voice VLAN Configuration
Enabling Web Gui on Ray Switches
Ray Switch VLAN Configuration
Ray Switch Configuration Telnet Login:
Ray Edge Configuration
1
Ray Edge Micro 4G/5G Sim/Cellular WAN Configuration
Ray Captive Portal
9
Voucher-Based Captive Portal with Whitelisted Domains
ADFS Integration for AD Authentication.
Create Azure AD Application for Oauth verification with captive portal
Ray Captive Portal with Payment Gateway Integration:
Captive portal sign in with google Part 2: Creating the Captive Portal and setting google signin.
ADVERTISEMENT CAPTIVE PORTAL CONFIGURATION
External Captive Portal Integration with External Radius Server
Gateway – Client Mesh with PSK and Captive portal (with VLAN scenario)
Radius configuration testing with Jump cloud radius service
Ray SD-WAN
5
How to allow third party apps in a Apple device.
Ray SD-WAN MESH Configuration
SD-WAN HUB DEFAULT ROUTE ORIGINATION:
Adding Remote Workers to Ray SD-WAN Networks:
Ray SD-WAN HUB-SPOKE Configuration
Other Ray Settings
1
Enterprise Policy App Setup
Enterprise Authentication
4
Creating a Policy in NPS to support EAP-TLS authentication
Dynamic VLAN on Ray Devices
How to setup NPS on Active Directory
Enterprise authentication method with Radius configuration
Ray Remote Access, Tunnels And Other VPN Technologies
3
How to configure Ray IPsec VPN
Ray IP Reservation/Port Forwarding, Server Access & Destination NAT
Ray IPsec VPN
Advanced Configuration_New
7
Enabling Insights for Gateway and Access Points
Inheritance in Network Configuration
Establishing a Radius Server
Syslog Server Configuration
Configuration of SNMP
How to Configure NTP
Network Requirements for Ray Appliances
IPsec VPN Tunnel
1
Policy Based IPsec VPN Tunnel Configuration Guide
SD WAN TUNNEL
2
SD-WAN Central Breakout Using Hub-and-Spoke Topology
SD-WAN Hub-and-Spoke Tunnel Topology Guide
FAQs
Important Information
13
ADFS Integration for AD Authentication.
What is the Maximum number of supported wireless clients for Ray APs
RMA_INDICATION
How to Raise ticket or book the complaint.
Regenerating Certificate
Services status when power,Ray Cloud or Internet connectivity is down
What if I am not able to connect my local printer or other devices via Ray wifi?
What if my cloud subscription expires?
Wi-Fi Monetization facilities
What Are the Troubleshooting Steps we Need to Take if AP is not coming online?
Troubleshooting
Ray AP Troubleshooting
22
Certificate Regeneration Error Troubleshooting Guide
Improving Client Wi-Fi Speeds Using ACS (Automatic Channel Selection) Command
How to Manually Debug Your Ray Access Point
Ray Access Points – Complete Troubleshooting Guide
Troubleshoot Client/ Users connectivity issue
Network troubleshooting on Ray devices using commands
How to troubleshoot latency issue on RAY device
Cannot connect to this network – Wi-Fi Network
Factory Reset – Ray Device
Gateway/Routed ssid No Internet Troubleshooting
Ray APs Power Requirements
1
Power Over Ethernet (PoE)
Web
1
Web Filter Test Case
Ray Edge Gateway Devices
2
HA Configuration for Gateway devices
Troubleshoot Ray Edge gateway device
SDWAN Tunnel Troubleshooting
1
SDWAN Tunnel Troubleshooting
IPsec Tunnel
1
IPsec Troubleshooting
Outdated
Outdated Articles
1
How to Upgrade your Ray
OTHER GENERAL 802.11 IEEE STANDARDs WI-FI IMPORTANT INFO
Common Wireless Wi-Fi Terms
1
Multi-User Input Multi-User Output (MIMO)
Dashboard
Statistics and Analytics
9
Troubleshooting Guide: SD-WAN Data Not Displaying on Portal
Overview of Clients
Overview of Settings
Overview of JOBS
Overview of Dashboard
Dashboard Monitoring for Natu POC
Naturals POC Configuration
User Sessions History
How to check Statistics and Data Usage of wireless clients
Clients/Users List
Clients
2
Access Point Client Overview and Network Monitoring
View Clients/Users List
SD_WAN
SD_WAN
2
SD-WAN Configuration Mesh Topology
SD-WAN Configuration HUB-SPOKE
Basic Configuration
Basic Configuration
21
SMTP Server configuration
Client Debug Utilities in Controller
802.11w (Protected Management Frames)
Restrict Static IP
Configure Client Isolation
Checking Speed via Internal Speed test
Increasing & Decreasing Tx Power Levels
Configure & Test Fast Roaming (802.11k/v/r)
HIDDEN SSID
WPA2-PSK (Static Key)
How to Setup and Onboard RAY device
Setup and Onboarding
6
Checking Male & Female Connectors Before Wi-Fi Setup
RAY Switch First Time Setup
How to do License Activation
Registration of a New Deal
First Time Setup using Device MAC and Security-Code
NETWORK REQUIREMENTS
Wi-Fi ( Access points )
Wlan
6
How To Configure & Test Band Steering
Wi-Fi Channels
How To Set Max Clients per Radio & per SSID
How To Configure & Test QoS via WMM & APSD
WPA3-PSK (Static Key)
MAC-based Access Control
Security group creation
10
Create Intrusion Prevention Policy Security Group
Create Internal Network Firewall Policy Security Group
Create Custom Application Policy Security Group
Create Speed Policy Security Group
Create Time Policy Security Group
Create Application filter Security Group
Create Clean Internet Security Group
Create web-filter Security Group
Create BYOD Security Group
Create Quota Policy Security Group
Policy Creation
8
How to configure Speed Policy
How to configure Time Policy
How To Create a Quota Based Policy
How to Create an Internal Network Firewall Policy
How To Create Web filtering Policy
How To create a Custom Applications Policy
How to create new DNS filtering Policy
How to create application filtering policy
Create WLAN with Captive Portal
1
Introduction to Captive portals
Practical Labs
Practical Lab scenarios
1
Implementing Multiple VLANs and SSIDs in a Gateway-Switch-AP Setup
Captive Portal
Captive Portal
9
Voucher-Based Captive Portal with Whitelisted Domains
ADFS Integration for AD Authentication.
Create Azure AD Application for Oauth verification with captive portal
Ray Captive Portal with Payment Gateway Integration:
Captive portal sign in with google Part 2: Creating the Captive Portal and setting google signin.
ADVERTISEMENT CAPTIVE PORTAL CONFIGURATION
External Captive Portal Integration with External Radius Server
Gateway – Client Mesh with PSK and Captive portal (with VLAN scenario)
Radius configuration testing with Jump cloud radius service
Deployment Checklist & UAT Test Cases
Deployment Checklist
1
HSIA Deployment Checklist
UAT Test Cases
1
HSIA User Acceptance Testing
Policy & Group creation
Policy Creation 1
12
Policies
Overview of Policies
Creating a Security Group and Assigning Policies
Creating a Speed Policy
Creating an Intrusion Prevention Policy
Creating an Internal Network Firewall Policy
Creating a Time Policy with a Time Limit
Creating a Quota Based Policy
Creating a Web Filtering Policy
Creating a Custom Applications Policy
Testing Results document
OpenSpeedTest WLAN Throughput – Test Cases
2
Ray Lyte Vega Throughput Test using OpenSpeedTest
Edge Atom v3 (Dual 4g) Wi-Fi Throughput Test using OpenSpeedTest on Gateway
Rays Device Online Status and Cloud Node Join
Rays Device Online Status and Cloud Node join
1
Rays Device Online Status and Cloud Join
Internet Connection Sharing
How to Share Wi-Fi Connection via Ethernet
1
How to Share Wi-Fi Connection via Ethernet (Internet Connection Sharing)
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