Setup and Basic Configs

53

Accessing Ray AP Web GUI / Console
Account creation on Cloud.ray.life using decvice mac and serial number
Adding AP to RAY controller
Adding Appliance to the cluster
Adding Second AP to your RAY cluster (subscription procedure information)
APN 1st time installation
APN movement from one cluster to another
Creating Web filtering Policy
Creating Web-filtering Policy
Enterprise policy enabled Wi-Fi
First time adding Ray device from Scratch
First time registration of access point Vega to Ray Cluster
Groups (Security Groups)
How to Add and Remove a device to whitelist
How to change the Tx Power in Radio Profile
How to configure DNS server
How to configure PPPOE on ray Edge devices
How to configure Ray AP as Local DHCP server.
How to configure Time Policy
How to create application filtering policy
How to create Captive portal
How to create Device Policy.
How to create new DNS filtering Policy
How to create new Quota Policy and It’s implementation
How to create or remove login user
How to Remove and Delete Network Interface
How to Remove/Delete captive portal
How to rename a SSID
Introduction to Ray Blacklists
Introduction to Ray Whitelists
LAN configuration
Move Device From one Cluster to Another Cluster
Network – LAN/VLAN/WLAN and SNMP Configuration
Network Interface selection for different network design scenarios
Procedure to change the Login email
Quota Policy on Captive Portal
Ray AP LED & Status
Ray AP Modes ( Gateway / Bridge / Client)
Ray in Bridge Mode
Ray in Client Mode
Ray in NAT/Route/Gateway Mode
Ray Quick reference guide
RAY WAN PROFILE CONFIGURATION
Remove / Delete Appliance from Ray Cluster:
Setup Ray VM on Azure Platform
Setup Ray VM on Google Cloud Platform.
Setup Ray VM on VMware ESXi:
Single / Multiple- WLAN/SSID profiles:
Static IP / PPPoE / VLAN on WAN Setup
Switch configuration steps
To configure Static IP on WAN interface, after connecting on cloud
Understand Network Interfaces
Whitelist the mobile or laptop

Account and License Management

6

Change Ray Cloud Controller Password
Create readonly user for your cluster
Ray Support Portal – Change login Password or Credentials
Reset/Recover Ray Cloud Portal Account
Setup 2FA for your Ray Cloud Portal for login
Steps to View Device License Details

Ray One

17

Configuring Wireless Roaming:
Introduction to Audit logs
Introduction To Blacklist & Whitelist Devices
Introduction to Dashboard
Introduction To Devices
Introduction To Home Screen
Introduction to Insight (Beta)
Introduction to IP Reservation
Introduction to Jobs
Introduction To Network Performance Test
Introduction to Profile
Introduction to Schedule tasks
Introduction to Settings
Introduction to the Ray Controller
Introduction: Ray Cluster and Child Cluster
Understanding Groups
Understanding Ray Cloud & Connectivity

POC Documents by Suppport Team

2

Device Pre‑Dispatch Testing & Validation
I-ON POC Document

Ray Access Points

17

Configuring Wireless Roaming:
Introduction to Audit logs
Introduction To Blacklist & Whitelist Devices
Introduction to Dashboard
Introduction To Devices
Introduction To Home Screen
Introduction to Insight (Beta)
Introduction to IP Reservation
Introduction to Jobs
Introduction To Network Performance Test
Introduction to Profile
Introduction to Schedule tasks
Introduction to Settings
Introduction to the Ray Controller
Introduction: Ray Cluster and Child Cluster
Understanding Groups
Understanding Ray Cloud & Connectivity

Ray Switches

5

Enabling Web Gui on Ray Switches
RAY RSL2-A-24X AGGREGATION SWITCH SPEED-DUPLEX CONFIG
Ray Switch Configuration Telnet Login:
Ray Switch VLAN Configuration
Ray Switch Voice VLAN Configuration

Ray Edge Configuration

1

Ray Edge Micro 4G/5G Sim/Cellular WAN Configuration

Ray Captive Portal

9

ADFS Integration for AD Authentication.
ADVERTISEMENT CAPTIVE PORTAL CONFIGURATION
Captive portal sign in with google Part 2: Creating the Captive Portal and setting google signin.
Create Azure AD Application for Oauth verification with captive portal
External Captive Portal Integration with External Radius Server
Gateway – Client Mesh with PSK and Captive portal (with VLAN scenario)
Radius configuration testing with Jump cloud radius service
Ray Captive Portal with Payment Gateway Integration:
Voucher-Based Captive Portal with Whitelisted Domains

Ray SD-WAN

5

Adding Remote Workers to Ray SD-WAN Networks:
How to allow third party apps in a Apple device.
Ray SD-WAN HUB-SPOKE Configuration
Ray SD-WAN MESH Configuration
SD-WAN HUB DEFAULT ROUTE ORIGINATION:

Other Ray Settings

1

Enterprise Policy App Setup

Enterprise Authentication

4

Creating a Policy in NPS to support EAP-TLS authentication
Dynamic VLAN on Ray Devices
Enterprise authentication method with Radius configuration
How to setup NPS on Active Directory

Ray Remote Access, Tunnels And Other VPN Technologies

3

How to configure Ray IPsec VPN
Ray IP Reservation/Port Forwarding, Server Access & Destination NAT
Ray IPsec VPN

Advanced Configuration_New

7

Configuration of SNMP
Enabling Insights for Gateway and Access Points
Establishing a Radius Server
How to Configure NTP
Inheritance in Network Configuration
Network Requirements for Ray Appliances
Syslog Server Configuration

IPsec VPN Tunnel

1

Policy Based IPsec VPN Tunnel Configuration Guide

SD WAN TUNNEL

2

SD-WAN Central Breakout Using Hub-and-Spoke Topology
SD-WAN Hub-and-Spoke Tunnel Topology Guide

Important Information

13

ADFS Integration for AD Authentication.
How to Raise ticket or book the complaint.
Regenerating Certificate
RMA_INDICATION
Services status when power,Ray Cloud or Internet connectivity is down
Sophos Firewall Configuration
What Are the Troubleshooting Steps we Need to Take if AP is not coming online?
What if I am not able to connect my local printer or other devices via Ray wifi?
What if I want to transfer my subscription to my other mail id?
What if my cloud subscription expires?
What if Ray device is lost or stolen?
What is the Maximum number of supported wireless clients for Ray APs
Wi-Fi Monetization facilities

Ray AP Troubleshooting

22

Cannot connect to this network – Wi-Fi Network
Certificate Regeneration Error Troubleshooting Guide
Factory Reset – Ray Device
Gateway/Routed ssid No Internet Troubleshooting
How to Manually Debug Your Ray Access Point
How to troubleshoot latency issue on RAY device
Improving Client Wi-Fi Speeds Using ACS (Automatic Channel Selection) Command
Laptop or PC cannot connect to or cannot find Wi-Fi 6 SSID network
Light indication and stuck with reason
Manual debugging of Ray AP
Network troubleshooting on Ray devices using commands
Ray Access Points – Complete Troubleshooting Guide
Ray appliance Unable to connect to controller/Hub:
Ray Wifi6 APs insufficient power from Cisco Switches
SNR Ratio setting
SSID Broadcast
Troubleshoot Client/ Users connectivity issue
Troubleshoot your first AP setup during registration
Troubleshooting issues related to accessing the Ray App store
User Connectivity/Disconnection/Packet drop/Slowness issue
VEGA Access Point not visible on RAY-Cloud dashboard – troubleshooting
VEGA Access Point not visible on RAY-Cloud dashboard – troubleshooting

Ray APs Power Requirements

1

Power Over Ethernet (PoE)

Web

1

Web Filter Test Case

Ray Edge Gateway Devices

2

HA Configuration for Gateway devices
Troubleshoot Ray Edge gateway device

SDWAN Tunnel Troubleshooting

1

SDWAN Tunnel Troubleshooting

IPsec Tunnel

1

IPsec Troubleshooting

Outdated Articles

1

How to Upgrade your Ray

Common Wireless Wi-Fi Terms

1

Multi-User Input Multi-User Output (MIMO)

Statistics and Analytics

9

Dashboard Monitoring for Natu POC
How to check Statistics and Data Usage of wireless clients
Naturals POC Configuration
Overview of Clients
Overview of Dashboard
Overview of JOBS
Overview of Settings
Troubleshooting Guide: SD-WAN Data Not Displaying on Portal
User Sessions History

Clients

2

Access Point Client Overview and Network Monitoring
View Clients/Users List

SD_WAN

2

SD-WAN Configuration HUB-SPOKE
SD-WAN Configuration Mesh Topology

Basic Configuration

21

802.11w (Protected Management Frames)
Adding Appliances to RAY Cloud Controller
Checking Speed via Internal Speed test
Client Debug Utilities in Controller
Configure & Test Fast Roaming (802.11k/v/r)
Configure Client Isolation
HIDDEN SSID
How to Create BYOD Policy
Increasing & Decreasing Tx Power Levels
Introduction: Ray Cluster and Child Cluster
LAN Network Interface Setup Guide
Overview of Audit Logs
Restrict Static IP
Setup AP (Access Point ) for the first time
SMTP Server configuration
Steps for Creating Multiple SSIDs via Access Point
Steps to Create Account
Steps to Create Multiple SSID (Gateway + Access Point)
Steps to Create SSID (Open/Password/Enterprise/Dynamic)
WAN Network Interface Setup Guide
WPA2-PSK (Static Key)

Setup and Onboarding

6

Checking Male & Female Connectors Before Wi-Fi Setup
First Time Setup using Device MAC and Security-Code
How to do License Activation
NETWORK REQUIREMENTS
RAY Switch First Time Setup
Registration of a New Deal

Wlan

6

How To Configure & Test Band Steering
How To Configure & Test QoS via WMM & APSD
How To Set Max Clients per Radio & per SSID
MAC-based Access Control
Wi-Fi Channels
WPA3-PSK (Static Key)

Security group creation

10

Create Application filter Security Group
Create BYOD Security Group
Create Clean Internet Security Group
Create Custom Application Policy Security Group
Create Internal Network Firewall Policy Security Group
Create Intrusion Prevention Policy Security Group
Create Quota Policy Security Group
Create Speed Policy Security Group
Create Time Policy Security Group
Create web-filter Security Group

Policy Creation

8

How to configure Speed Policy
How to configure Time Policy
How To create a Custom Applications Policy
How To Create a Quota Based Policy
How to Create an Internal Network Firewall Policy
How to create application filtering policy
How to create new DNS filtering Policy
How To Create Web filtering Policy

Create WLAN with Captive Portal

1

Introduction to Captive portals

Practical Lab scenarios

1

Implementing Multiple VLANs and SSIDs in a Gateway-Switch-AP Setup

Captive Portal

9

ADFS Integration for AD Authentication.
ADVERTISEMENT CAPTIVE PORTAL CONFIGURATION
Captive portal sign in with google Part 2: Creating the Captive Portal and setting google signin.
Create Azure AD Application for Oauth verification with captive portal
External Captive Portal Integration with External Radius Server
Gateway – Client Mesh with PSK and Captive portal (with VLAN scenario)
Radius configuration testing with Jump cloud radius service
Ray Captive Portal with Payment Gateway Integration:
Voucher-Based Captive Portal with Whitelisted Domains

Deployment Checklist

1

HSIA Deployment Checklist

UAT Test Cases

1

HSIA User Acceptance Testing

OpenSpeedTest WLAN Throughput – Test Cases

2

Edge Atom v3 (Dual 4g) Wi-Fi Throughput Test using OpenSpeedTest on Gateway
Ray Lyte Vega Throughput Test using OpenSpeedTest

Rays Device Online Status and Cloud Node join

1

Rays Device Online Status and Cloud Join

How to Share Wi-Fi Connection via Ethernet

1

How to Share Wi-Fi Connection via Ethernet (Internet Connection Sharing)

Policy Creation 1

12

Creating a Clean Internet Policy
Creating a Custom Applications Policy
Creating a Quota Based Policy
Creating a Security Group and Assigning Policies
Creating a Speed Policy
Creating a Time Policy with a Time Limit
Creating a Web Filtering Policy
Creating an Application Filtering Policy
Creating an Internal Network Firewall Policy
Creating an Intrusion Prevention Policy
Overview of Policies
Policies

Home
Docs
Ray AP Troubleshooting

Ray AP Troubleshooting

Certificate Regeneration Error Troubleshooting Guide
Improving Client Wi-Fi Speeds Using ACS (Automatic Channel Selection) Command
How to Manually Debug Your Ray Access Point
Ray Access Points – Complete Troubleshooting Guide
Troubleshoot Client/ Users connectivity issue
Network troubleshooting on Ray devices using commands
How to troubleshoot latency issue on RAY device
Cannot connect to this network – Wi-Fi Network
Factory Reset – Ray Device
Gateway/Routed ssid No Internet Troubleshooting
Troubleshooting issues related to accessing the Ray App store
Ray appliance Unable to connect to controller/Hub:
VEGA Access Point not visible on RAY-Cloud dashboard – troubleshooting
User Connectivity/Disconnection/Packet drop/Slowness issue
Laptop or PC cannot connect to or cannot find Wi-Fi 6 SSID network
Manual debugging of Ray AP
Light indication and stuck with reason
Ray Wifi6 APs insufficient power from Cisco Switches
Troubleshoot your first AP setup during registration
SSID Broadcast
SNR Ratio setting
VEGA Access Point not visible on RAY-Cloud dashboard – troubleshooting