Understanding Ray Cloud & Connectivity

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Understanding Ray Cloud & Connectivity
Last updated: Mar 18, 2026

 

 

 

Ray Cloud & Connectivity

 

 

Ray is a cloud-native controller. 

 

Ray has two primary components, The RayOS that runs on your Ray Access Point locally and the Ray cloud that runs on the cloud. 

 

Ray cloud components is deployed in a highly scalable and redundant AWS (Amazon Web Services) Cloud Infrastructure. Doing this ensures much higher resiliency and uptime. 

 

The simplest way to represent the connectivity architecture is as below

 

 

 

 

 

 

The Ray AP requires the Ray controller to perform the below functions

  1. provisioning the AP
  2. creating & syncing profiles
  3. Upgrading of firmware

 

 

Let us evaluate all the possibilities/scenarios related to the 3 variables involved. 

 

 

 

Possibility AP Internet 

(AP To ISP)

Ray Cloud User Internet Experience User Intranet Experience User Internet Experience User Intranet Experience
        Password Password Captive Portal Captive Portal

Than

1 Up Up Up Working Working Working Working
2 Up Up Down Working Working Not Working Not Working
3 Up Down Up Working Working Not Working Not Working
4 Down Up Up Not Working Not Working Not Working Not Working
5 Up Down Down Working Working Not Working Not Working
6 Down Up Down Not Working Not Working Not Working Not Working
7 Down Down Up Not Working Not Working Not Working Not Working
8 Down Down Down Not Working Not Working Not Working Not Working

 

 

 

Thank You

Ray Support

 

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